Sling Media Legal Information

Privacy Policy (updated 8/20/18)

INTRODUCTION

Sling Media, Inc. ("Sling Media") respects your privacy. This Privacy Policy applies to all of our websites, including www.slingbox.com, mobile applications and our other products and services (collectively, "Slingbox Products"). This Privacy Policy explains what information we collect from and about you through the Slingbox Products, how we use that information, whom we share that information with and what choices you have to limit or prevent the collection of your information. For residents from the European Economic Area, Sling Media UK, 5 Aldermanbury Square, London, England, EC2V 7HR , is the data controller responsible for your information.

The Slingbox Products may contain links to other companies or individual's websites, platforms, devices or services. This Privacy Policy does not apply to, and Sling Media is not responsible for: (i) the practices of any other companies or individuals, or (ii) any third party websites, platforms, devices or services that you link to from the Slingbox Products. You are responsible for reviewing the privacy policies of any other websites, platforms, devices or services that you connect to from the Slingbox Products.

Please take a few moments to read this Privacy Policy. By accessing the Slingbox Products, you agree to accept the terms and conditions of this Privacy Policy and are aware that our policies may evolve in the future, as indicated below. In the event of a conflict between this Privacy Policy and our Terms of Use, our Terms of Use will control.

GUIDE TO CONTENTS

What Information We Collect
How We Use the Information We Collect
How We Share Information
Your Choices
Our Commitment to Data Security
Our Commitment to Children's Privacy
European Residents
How to Contact Us
Changes to This Privacy Policy

WHAT INFORMATION WE COLLECT

Information You Provide

In various places in connection with Slingbox Products, we collect information from you when you choose to provide it to us, such as your name, postal address, telephone number, email address, payment information or other information that can be used to identify you or contact you. For example, we may collect this information when you sign up for our email newsletter, purchase or register a Slingbox Product, register for a "Slingbox Account," enter a sweepstakes, or participate in promotions and giveaways. From time to time in the future we may offer additional features, services, and promotional opportunities that would require you to submit information to participate.

If you refuse to provide any requested information (whether or not required), you may not be able to take full advantage of the Sling Products and their features.

Information Automatically Collected

We also automatically or passively collect "Anonymous Information" including, your IP address, your ZIP code, geolocation data, your Media Access Control (MAC) address, your SlingFinder ID, the name you assigned to your Slingbox Product, the hardware and firmware version of your Slingbox Product, the type of browser you use, the websites that you visit, the identity of your television or video content provider, the content you view, the search terms that you enter, the advertisements that you click and the number and frequency of users of Slingbox Products. Anonymous Information will not be associated with personally identifiable information.

Like many technology companies and service providers, we also use "cookies" to collect and store information about your activities on a website or mobile application. A cookie is a small data file that stores separate files within your web browser. When you visit websites or mobile applications the cookie identifies your computer (or other devices for accessing the Internet) to us so that, for example, you do not have to re-register each time you visit. We, and certain of our third-party partners, use cookies to enhance the Slingbox Products, compile aggregate data about your programming choices, display targeted advertisements based on your activities, measure the traffic to our website and its different services and features, and other miscellaneous uses. If you choose to do so, you can configure your web browser to delete existing cookies or disable cookies altogether. However, certain features of the Slingbox Products may not work if you delete or disable cookies.

HOW WE USE THE INFORMATION WE COLLECT

We may use the information we collect from and about you for various purposes, such as to provide services, process transactions, improve customer experience and engagement, and develop the Sling Products. We will have a lawful basis for processing your information if:

  • We need to process your information to provide you with products or services that you have requested or to enter into a contract (such as when you sign up for Slingbox services);
  • You have consented to such processing;
  • We have a legitimate interest in processing your data, such as for analytics, fraud prevention, improving the website and our business, and direct marketing; and/or
  • We are legally required to process it.

We may use the information that you provide to us for such purposes as:

  • Responding to your requests for information, products or services;
  • Customizing the advertising and content you see;
  • Communicating with you about our offerings; and
  • Sending you information about products and services that may be of interest to you.

For example, if you sign up for our email newsletter, we will send the newsletter to the email address you provided. If you so choose, we will also send you information about products and services that may be of interest to you. See "Your Choices" below for more information on what choices you have regarding our use of certain information you provide.

We may use Anonymous Information to determine how people use the Slingbox Products. For example, this data tells us information including how often users click on our advertisements, which files are downloaded most frequently, and which components or areas of Slingbox Products are the most popular. Analyzing this data allows us to improve the offerings on and performance of Slingbox Products.

We may store any information collected for as long as is reasonably necessary to accomplish these tasks, unless the law permits or requires a longer period. For example, if you create an account, we will store any information associated with your account for as long as you maintain that account. If you make a purchase, we will store any information associated with that purchase for as long as you remain a Slingbox user.

HOW WE SHARE INFORMATION

We sometimes use service providers to help with some aspects of the Slingbox Products, such as delivering content, processing payments and providing marketing assistance. When we supply personally identifiable information to these service providers, we require them to use it only for the function they are helping us with.

We will disclose your information as required or permitted by law, or if in our judgment it is necessary to protect Sling Media or our employees or users from harm, loss or liability. If we merge with or are acquired by another company or we sell substantially all of our assets, the acquiror or resulting company will receive and may continue to use the information you have provided as described in this Privacy Policy. In the unlikely event we cease operation or enter bankruptcy, your information may be transferred to and used by another company that acquires our assets or offers similar or related products or services. You acknowledge that such transfers may occur, and that any such acquiror or successor may continue to use your information as set forth in this Privacy Policy.

Information shared with advertisers. Sling Media may share the information collected from or about you in aggregated and other non-personally identifiable forms with third parties, including advertisers and our business partners, in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information includes your use of the Slingbox Products, websites you visited, advertisements you viewed, programming choices and your other online activities. We share this type of data so that our partners also may provide you with an optimal user experience and better understand how users access the Slingbox Products.

Clicking on or viewing ads. When you click on or view an advertisement via a Slingbox Product, the third-party advertiser or our business partners may collect some information from or about you. The information practices of these third parties are governed by their own privacy policies and are not covered by this Privacy Policy. Please be aware that Sling Media does not warn you when you have chosen to click through to another website or platform when using the Slingbox Products. We recommend that you familiarize yourself with the privacy policies of such other websites or platforms to determine how they handle any information they separately collect from you.

YOUR CHOICES

We allow you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. When you update this information, note that we often maintain a copy of the unrevised information in our records.

This list will change as Slingbox Products change and be updated accordingly. You may currently access the following information:

  • User profile, and
  • User preferences.

If you use our bulletin boards, post user comments regarding content available through the Slingbox Products, or engage in similar activity, please remember that anything you post is publicly available. Portions of your user profile will also be available to other users of our websites.

When you register for the Slingbox Products, you have the option of checking a box to tell us that you want us to send you marketing emails with information about our products and services, or that you want to receive marketing emails with information from our partners and others about products and services that might interest you. Should you change your mind about receiving such information, you can let us know by clicking the "Unsubscribe" link in any promotional email we send. Even if you choose not to receive information from us, we reserve the right to communicate with you on matters we consider especially important. Further, please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Slingbox Products, and you are responsible for reviewing such legal notices for changes.

You may delete your account at any time by calling Sling Media's customer support line at (877) 467-5464.

Notice to California residents:

Do Not Track ("DNT"). DNT is a privacy preference that users may set in certain web browsers that sends a signal to websites and services that the users do not want certain information about their website visits collected over time and across websites. Like many other online service providers, Sling Media does not currently alter its data collection practices when it receives DNT signals because there is no consensus among industry participants as to what DNT means in this context. To find out more about DNT, you may visit http://www.allaboutdnt.com.

OUR COMMITMENT TO DATA SECURITY

During sessions in which you give us information such as credit card numbers, we encrypt your transmissions using SSL ("Secure Sockets Layer"), and other security technology. We keep such information on servers that are protected by firewalls and other technological means against intrusion or unauthorized access. They are located in a physically secure facility; however, there is no such thing as "perfect security" on the Internet. We rely on you to select passwords that cannot be guessed easily and to safeguard those passwords from disclosure. By using the Slingbox Products you acknowledge that we cannot guarantee the information you transmit to us will be 100% secure. Your use of the Slingbox Products and information you provide us is at your own risk. Please contact us if you have any information regarding unauthorized use of the Slingbox Products.

OUR COMMITMENT TO CHILDREN'S PRIVACY

We do not intend for children to use the Slingbox Products. We do not solicit or knowingly collect information from children under 16 years old, nor will we knowingly accept registration from them.

EUROPEAN RESIDENTS

Residents of the European Economic Area have the following rights with respect to certain information collected from and about you on the website:

  • The right to request access to such information.
  • The right to amend, delete, and/or restrict the processing of such information.
  • In some instances, the right to object to the processing of such information.
  • In some instances, the right to request that we export, in a structured, commonly used, machine readable, and interoperable format, and transmit to another controller, such information.
  • The right to withdraw, at any time, any consent to the processing of such information.

To exercise these rights, please contact us at privacy@dish.com. As a reminder, you may always log in and update or delete the information you provided to establish your account, as well as delete your account entirely.

We may transfer your information outside of the European Economic Area, including the United States. When we do, we use Standard Contractual Clauses, and some of our service providers may rely on Standard Contractual Clauses, Privacy Shield, or Binding Corporate Rules, to help ensure we and our service providers respect your privacy rights and protect the transfer of your information to the United States, where it will be processed and stored. For a copy of our Standard Contractual Clauses, please contact us at privacy@dish.com.

HOW TO CONTACT US

If you have any questions about this Privacy Policy or the practices described above, please contact us at privacy@dish.com. You also have the right to submit feedback to the applicable supervisory authority in your jurisdiction of residence.

CHANGES TO THIS PRIVACY POLICY

We may make changes to this Privacy Policy from time to time for any reason. Use of information we have collected or collect about you is subject to the Privacy Policy in effect at the time such information is collected (though you always have the option to delete your account as described above). If we make changes in the way we use your information, we will notify you via e-mail or by posting an announcement on our website. The latest version will be available at http://www.slingbox.com/get/privacy-policy. You will be bound by any changes to this Privacy Policy when you use Slingbox Products after receiving notice of such changes.

Effective Date: The Effective Date of this Privacy Policy is August 20, 2018.

Corporate Contacts
  • Corporate Headquarters
  • Sling Media, Inc.
  • 1051 E. Hillsdale Blvd, Suite 500
  • Foster City, CA 94404
  • Direct: +1 650 293 8000
  • Fax: +1 650 293 8800
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