GUIDE TO CONTENTSWhat Information We Collect
WHAT INFORMATION WE COLLECT
Information You Provide
In various places in connection with Slingbox Products, we collect information from you when you choose to provide it to us, such as your name, postal address, telephone number, email address, payment information or other information that can be used to identify you or contact you. For example, we may collect this information when you sign up for our email newsletter, purchase or register a Slingbox Product, register for a "Slingbox Account," enter a sweepstakes, or participate in promotions and giveaways. From time to time in the future we may offer additional features, services, and promotional opportunities that would require you to submit information to participate.
If you refuse to provide any requested information (whether or not required), you may not be able to take full advantage of the Sling Products and their features.
Information Automatically Collected
We also automatically or passively collect "Anonymous Information" including, your IP address, your ZIP code, geolocation data, your Media Access Control (MAC) address, your SlingFinder ID, the name you assigned to your Slingbox Product, the hardware and firmware version of your Slingbox Product, the type of browser you use, the websites that you visit, the identity of your television or video content provider, the content you view, the search terms that you enter, the advertisements that you click and the number and frequency of users of Slingbox Products. Anonymous Information will not be associated with personally identifiable information.
HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect from and about you for various purposes, such as to provide services, process transactions, improve customer experience and engagement, and develop the Sling Products. We will have a lawful basis for processing your information if:
We may use the information that you provide to us for such purposes as:
For example, if you sign up for our email newsletter, we will send the newsletter to the email address you provided. If you so choose, we will also send you information about products and services that may be of interest to you. See "Your Choices" below for more information on what choices you have regarding our use of certain information you provide.
We may use Anonymous Information to determine how people use the Slingbox Products. For example, this data tells us information including how often users click on our advertisements, which files are downloaded most frequently, and which components or areas of Slingbox Products are the most popular. Analyzing this data allows us to improve the offerings on and performance of Slingbox Products.
We may store any information collected for as long as is reasonably necessary to accomplish these tasks, unless the law permits or requires a longer period. For example, if you create an account, we will store any information associated with your account for as long as you maintain that account. If you make a purchase, we will store any information associated with that purchase for as long as you remain a Slingbox user.
We sometimes use service providers to help with some aspects of the Slingbox Products, such as delivering content, processing payments and providing marketing assistance. When we supply personally identifiable information to these service providers, we require them to use it only for the function they are helping us with.
Information shared with advertisers. Sling Media may share the information collected from or about you in aggregated and other non-personally identifiable forms with third parties, including advertisers and our business partners, in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information includes your use of the Slingbox Products, websites you visited, advertisements you viewed, programming choices and your other online activities. We share this type of data so that our partners also may provide you with an optimal user experience and better understand how users access the Slingbox Products.
We allow you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. When you update this information, note that we often maintain a copy of the unrevised information in our records.
This list will change as Slingbox Products change and be updated accordingly. You may currently access the following information:
If you use our bulletin boards, post user comments regarding content available through the Slingbox Products, or engage in similar activity, please remember that anything you post is publicly available. Portions of your user profile will also be available to other users of our websites.
You may delete your account at any time by calling Sling Media's customer support line at (877) 467-5464.
Notice to California residents:
Do Not Track ("DNT"). DNT is a privacy preference that users may set in certain web browsers that sends a signal to websites and services that the users do not want certain information about their website visits collected over time and across websites. Like many other online service providers, Sling Media does not currently alter its data collection practices when it receives DNT signals because there is no consensus among industry participants as to what DNT means in this context. To find out more about DNT, you may visit http://www.allaboutdnt.com.
OUR COMMITMENT TO DATA SECURITY
During sessions in which you give us information such as credit card numbers, we encrypt your transmissions using SSL ("Secure Sockets Layer"), and other security technology. We keep such information on servers that are protected by firewalls and other technological means against intrusion or unauthorized access. They are located in a physically secure facility; however, there is no such thing as "perfect security" on the Internet. We rely on you to select passwords that cannot be guessed easily and to safeguard those passwords from disclosure. By using the Slingbox Products you acknowledge that we cannot guarantee the information you transmit to us will be 100% secure. Your use of the Slingbox Products and information you provide us is at your own risk. Please contact us if you have any information regarding unauthorized use of the Slingbox Products.
OUR COMMITMENT TO CHILDREN'S PRIVACY
We do not intend for children to use the Slingbox Products. We do not solicit or knowingly collect information from children under 16 years old, nor will we knowingly accept registration from them.
Residents of the European Economic Area have the following rights with respect to certain information collected from and about you on the website:
To exercise these rights, please contact us at firstname.lastname@example.org. As a reminder, you may always log in and update or delete the information you provided to establish your account, as well as delete your account entirely.
We may transfer your information outside of the European Economic Area, including the United States. When we do, we use Standard Contractual Clauses, and some of our service providers may rely on Standard Contractual Clauses, Privacy Shield, or Binding Corporate Rules, to help ensure we and our service providers respect your privacy rights and protect the transfer of your information to the United States, where it will be processed and stored. For a copy of our Standard Contractual Clauses, please contact us at email@example.com.
1. Your California Consumer Privacy Act (“CCPA”) Rights
California residents may also take advantage of the following rights:
HOW TO CONTACT US