Complete Knowledgebase Article List

• SlingPlayer for Mac Help says I don't have Internet access!
• SlingSync Preferences - General
• Tap the Remote Control button to control your Slingbox
• Slingbox 500 and SlingPlayer for iPad add YouTube features
• Quitting SlingPlayer for Connected Devices/Google TV
• SlingPlayer for Mac OS X FAQ
• SlingPlayer for iPad Control Bar
• Setup Videos
• Why do I see a black-and-white picture?
• Settings for SlingPlayer for Connected Devices
• Slingbox QSGs
• What is Watch on Slingbox.com?
• SlingProjector projection region is always 640x480
• Video resolutions supported by Slingbox M1/M2, Slingbox 350, & Slingbox 500
• How do I get support for DISH products?
• Can't find SlingPlayer for Android in the Google Play Store
• What video standards do current Slingbox models support?
• My computer freezes when I use SlingProjector
• Using the controls
• Remote control won't work after updating Slingbox Software
• Full Screen video may disappear in the SlingPlayer for Mac
• SlingPlayer for iPhone now supports TV-out
• Slingbox M1/M2 cable setup options
• Set up SlingCatcher with a static IP address
• What's an i-Frame?
• Resolutions in SlingPlayer 2.0 for Windows
• Performing a new search
• US/CAN: Which Power Supply Unit came with my Slingbox?
• Google Chrome 64-bit browser compatible with Watch on Slingbox.com
• Install loop with Slingplayer for Google Chrome
• Removing USB storage from SlingCatcher
• Number controls
• My SlingCatcher won't stream at speeds above 200-300 Kbps
• I'm having problems with audio or video from my Slingbox
• The Internet viewing experience
• AirTV support
• Editing a Favorites list
• How to disable Norton 360 on Windows 7 systems
• Slingbox firmware must be up-to-date to work with SlingCatcher
• Setting up your Slingbox 500
• Setting up your Slingbox M1/M2
• SlingSync error messages
• Desktop SlingPlayer/Win: locking PC and "Optimization" mode
• What's a Slingbox ID? (Or Finder ID or Slingbox Finder ID)
• SlingProjector can lose selection window
• Viewing and Controlling
• Deleting Favorites lists
• How to delete a Favorite in SlingPlayer for iPhone/iPad
• Internet viewing stopped working (away from home)
• What you can connect to your Slingbox TUNER
• SlingProjector Settings - Troubleshooting
• Giving a guest user access to your Slingbox 350 or Slingbox 500
• What you need for your Slingbox setup
• SlingPlayer does not work with macOS Catalina
• I lost my SlingPlayer key number. What do I do?
• Troubleshooting video issues in SlingPlayer 2.0 for Windows
• No more support for SlingPlayer for BlackBerry, Symbian, Palm OS
• The Slingbox TUNER can get warm when in use
• Seeing jerky video with SlingProjector?
• Privileges (permissions) error when installing SlingPlayer/Mac
• Which Slingbox models are current? Which are legacy?
• Audio settings for SlingPlayer 2.0 for Windows
• Setting up SlingPlayer Guide
• Navigating menus
• "Unsupported signal" when connecting to Slingbox
• How to use the Program Guide and Favorites
• What you need for your HDS-600RS setup
• Which Slingbox do I have?
• Cannot set up the Slingbox M1/M2
• What video resolutions supported by Slingbox PRO-HD and SOLO?
• Deleting your Slingbox from your Sling Account will not cure connectivity problems
• Community Help and House Rules
• What does the DVR button do in SlingPlayer?
• Configuring Logitech Harmony with SlingCatcher
• What if the automatic router setup doesn't work?
• I can't connect to my Slingbox when I am at home
• Getting started with your Slingbox M1 or Slingbox M2
• Slingbox FAQ
• Changing Slingbox M1/M2 network configuration
• What you can connect to your Slingbox PRO-HD
• Using the SlingPlayer Guide
• SlingProjector can lose selection window
• Filtering My PVR lists
• Can I use an IR Extender with a SlingCatcher or a Slingbox?
• Installing the SlingPlayer plug-in on OS X Mavericks
• Fit TV to Player
• I get no video with any SlingPlayer (Watch, Windows, or Mac OS)
• Support Downloads
• How do I install an HDMI Extender?
• Setting global options for SlingPlayer (Kindle Fire Edition)
• I need help with SlingPlayer and my DISH Network ViP®922
• Two-router networks affect Slingbox Directory status
• Slingbox disconnects while scanning TV channels
• Using the onscreen TV interface of the Slingbox 500
• Getting Help
• No audio or video after changing the A/V cables on your Slingbox
• Troubles with SlingCatcher and your home network
• Distorted video in full screen mode on second monitor
• Using the D-Pad control
• How to optimize streaming in SlingPlayer for iPhone
• What is DHCP?
• SlingProjector Performance/Connection Status indicators
• What is video resolution?
• SlingPlayer 2.0 for Windows Options: Preferences
• Adding a Slingbox using its Slingbox ID
• How audio and video passthrough works on your Slingbox
• Slingplayer for Amazon Fire TV FAQ
• How to get the network details for your Slingbox 350 or 500
• How to use custom BIN files in SlingPlayer 1.0 for Mac
• Setting up and using the Watch on Slingbox.com Program Guide
• Find out what's on today
• How to move Favorites in SlingPlayer for iPhone
• Troubleshooting "Remote not working" errors during setup
• How to launch and exit SlingPlayer for Android Tablets
• What does "Setup Complete" mean?
• Tap the Menu button (while connected) for options
• SlingPlayer Behind a Company Firewall
• Windows error ("Please close Internet Explorer...")
• Can I share my SlingPlayer app with other devices I own?
• Slingbox Comparison
• Getting started with SlingSync: overview steps
• DISH Anywhere Slingplayer cannot access the required ports
• What you can connect to your Slingbox SOLO
• What's the Slingbox 500 Remote feature on my smartphone?
• Why are Sling Media products still the best solution?
• Uploading custom remote BIN files
• Slingbox Communication Status Info
• My recorded files don't seem to have any audio
• Is your PC powerful enough for SlingProjector?
• When your Slingbox and your router are in different rooms
• Installing/removing browser plug-in for Watch on Slingbox.com
• Low disk space error
• Video quality problems streaming HD content in 2.0
• How do I install software updates for the SlingCatcher?
• Can you watch SlingPlayer for iPhone in portrait mode?
• Using a dual tuner set-top box with Slingbox
• Task Bar disappears in SlingPlayer 2.0 for Windows
• Fixing "No video signal" problems with Setup on Slingbox.com
• Checking for new onscreen remotes
• SlingSync Preferences - Scan
• What operating systems and processors are supported by Slingplayer for Desktop?
• Privacy mode
• AirPlay limitation with Slingbox PRO-HD or SOLO
• What to do when you see a message that says "No Internet"
• PRO-HD and PRO: Some of my channels are missing in SlingPlayer
• Slingbox audio issues: Basic troubleshooting
• Checking for Dish Remote Access software updates
• Improving your Internet Viewing picture quality
• "Ordinal 248" error when installing SlingCatcher Desktop
• What's a bridge?
• Remote grayed out, and/or "Country not supported" message
• SlingCatcher Desktop installation "A problem has occurred" error
• Displaying onscreen controls
• My Media No Longer Supported
• Can I use my Slingbox with Watch on Slingbox.com?
• Can't find the volume on SlingPlayer for Windows Mobile?
• Slingbox AV Setup Tutorial
• My remote control is grayed out or doesn't work
• Use your Android phone as a TV remote
• About the Enhancement Request Forum
• Help setting up Internet Viewing when you have multiple routers
• Watch on Slingbox.com plays audio but no video
• Transferring registration for SlingPlayer
• Poor video quality when using SlingPlayer
• Creating a guest account and Slingbox password
• Problems with Windows 7 64-bit running ESET
• Thanks for downloading Slingplayer for Mac
• Windows breakpoint error with Slingplayer for Desktop
• Keyboard Shortcuts in Watch on Slingbox.com and Slingplayer for Desktop
• Automatic router setup simplifies Slingbox connections
• SlingPlayer for Facebook FAQ
• Miscellaneous controls
• Nothing happens when I try to set up my new Slingbox
• Why can't I control my TV anymore?
• Troubleshooting problems with USB drives
• Static IP address for your Slingbox (Watch on Slingbox.com)
• How to search for TV programs
• What do the buttons on the main SlingPlayer for iPhone screen do?
• What if the SlingCatcher firmware update fails?
• Watching HD-only content with your Slingbox SOLO, PRO, or PRO-HD
• Watch on Slingbox.com cannot access the required ports
• Static IP addresses and your Slingbox (SlingPlayer 2.0/Windows)
• Set-top box not responding to remote commands
• Problems connecting or streaming with Watch on Slingbox.com
• Slingbox setup FAQ
• The lights on the front of your Slingbox
• Uninstalling and reinstalling SlingPlayer for Android Phones
• What is Sling Television/Sling TV?
• When I watch, the colors are all wrong
• Tap the Kindle Fire Menu key (while connected) for options
• Tap the display to control your Slingbox
• Setting global options for SlingPlayer for Android Tablets
• Slingbox M1/M2 error codes
• Tell us about your router
• Working with viewing formats
• Using SlingPlayer for iPad to control your Slingbox and video source
• Enhance your sports viewing with SlingPlayer for iPad
• SlingCatcher's remote is incorrect in SlingPlayer
• Watch your TV via the web, configure your Slingbox with a computer
• Tap the Kindle Fire display to control your A/V device
• How much energy does my Slingbox consume?
• How can I remotely restart my Slingbox?
• SlingCatcher: Basic Troubleshooting
• How SlingSync encodes files (for advanced users)
• Minimum SlingPlayer 2.0 system requirements
• About Search
• SlingPlayer is telling me that I have a weak or no video signal
• How to optimize streaming in SlingPlayer for Windows Mobile
• Chrome Browser asking for access
• Mac OS X 10.7 Lion and above
• How To Enable 64-bit Mode with Safari and Firefox Browsers
• SlingPlayer says I must update my Slingbox
• Resetting your SlingCatcher
• Using My DVR
• Having video problems with SlingProjector?
• Top Search Terms
• What you see on the Grid tab
• Your Slingbox works fine until you turn on your TV
• SlingPlayer for Facebook and Chrome browser
• Launching SlingPlayer (Kindle Fire Edition)
• Change the receiver that you're connected to
• Find out what's on now
• What does the Options button do?
• Need to change your password or add a Slingbox to your account?
• Legal notices
• No sound in SlingPlayer for iPhone or iPad?
• Which SlingPlayer software works with my Slingbox?
• Optimizing the video stream automatically
• About the More tab
• Split screen in SlingPlayer
• What to do if your router is not near your Slingbox
• Frame skip warning and other messages in SlingPlayer 2.0/Windows
• With Watch on Slingbox.com, why don't I see a picture?
• How to buy and install SlingPlayer for Android
• Managing your Sling Account
• How do I use Favorites?
• SlingPlayer "Remote Viewing not enabled" message
• Can I use the iPhone's Parental Controls with SlingPlayer?
• SlingPlayer for Connected Devices Compatibility
• Problems with the remote control buttons with some set-top boxes
• View ALL of your TV content when traveling overseas
• What browsers are supported by Watch on Slingbox.com?
• The Slingbox is designed for one viewer at a time
• Why can't I find SlingPlayer in the iTunes Store?
• Video Only Mode in SlingPlayer 2.0/Windows
• Can't change Video SlingPlayer Preferences
• Troubleshooting Watch on Slingbox.com installation or usage
• Using multiple Slingbox audio-video inputs
• Source disks/files versus target disks/files in SlingSync
• Solving problems with Internet Viewing
• What does Video Bit Rate mean?
• Why doesn't the video fill the whole screen?
• Adding an audio video source
• Forgot the password on your Slingbox?
• The Network light on your Slingbox blinks or turns off
• Watching/controlling more than one receiver
• Add Slingbox with domain/router IP
• What's port forwarding/port mapping?
• Why am I not getting better video quality?
• IR Emitter/Remote Control Troubleshooting for Slingbox M1/M2
• How to post a remote control request in Slingbox Forums
• Performing a simple search
• An HDMI-to-component adapter that you can use
• Programming the Sling Media remote control colored buttons
• SlingCatcher's Remote Control Tips and Tricks
• Swipes don't seem to work anymore since I upgraded
• SlingCatcher File Playback/Conversion FAQ
• How to change the network settings on your Slingbox 500
• How to watch TV on your iPad with your older-model Slingbox
• SlingProjector background application won't shut down with Vista
• The aspect ratio of the video is wrong
• Show/Hide statistics
• Extending registration for SlingPlayer
• Connect to your wireless network using an AirPort Express
• Watch programs now
• Do I need an internet connection to view my Slingbox?
• All about the Slingbox 500 remote control
• Help with the proxy settings
• You no longer need to press extra buttons to control your TV or DVR with Comcast Xfinity!
• SlingPlayer repeatedly asks for the Administrator password
• Master volume setting and digital audio
• Find out what programs are on later
• What's the WPS button on my Slingbox M1/M2?
• Windows ActiveX errors when installing the Watch plug-in
• The sound stopped and picture froze on your iPhone or iPod touch
• How to uninstall the SlingPlayer plug-in from Chrome for Windows/Mac
• Filtering My DVR lists
• How do I use my Apple TV® with my Slingbox?
• Slingbox ID vs. IP address in SlingPlayer 2.0.2 for Windows
• Sling Media complimentary support offerings
• About Favorites lists
• Your Slingbox includes 90 days of complimentary support
• IR Blaster/Remote Basics for older Slingbox models
• What does the Settings button do?
• Google TV: Video sometimes freezes
• How to watch your Slingbox on a TV
• Slingbox Network light just won't go on
• How to optimize streaming in SlingPlayer for Windows Phone
• Using SlingPlayer for iPad (v.3) as a remote control
• What you can connect to your Slingbox AV
• DIRECTV issue with Slingbox:Your TV or its cables are not HD!
• Tap the screen while connected to control SlingPlayer
• Using the Grid
• SlingProjector Settings - Options
• Antivirus software may conflict with Watch on Slingbox.com
• Slingbox M1/M2 MAC addresses: which is which?
• Creating Favorites lists
• Why does the plugin installer state that it can access all files on the computer?
• What do I need to use Watch on Slingbox.com?
• Quitting SlingPlayer for Connected Devices
• Using an HDMI video source with the Slingbox 500
• Frequently asked questions about SlingPlayer for Windows 8
• Hooking up a SlingCatcher to a NAS device or shared PC/Mac folder
• Getting started with SlingPlayer for Connected Devices/Google TV
• Having performance problems with SlingProjector?
• How to get the latest firmware for your Slingbox
• IR Emitter/Remote Control Troubleshooting for Slingbox 350/500
• How do I change the Slingbox video resolution in SlingCatcher?
• My SlingPlayer Guide is off by a few hours
• Can I use SlingPlayer for iPhone on the iPad?
• How to use custom bin files in SlingPlayer 2.0
• What is the difference between a public and private IP?
• Frequently asked questions about SlingPlayer for Chromecast
• D-Pad controls
• SlingPlayer 2.0 for Windows listening features
• Manually configure network settings
• SP/iPad at-home streaming doesn't look good enough
• Audio or video may stutter when switching between inputs
• Remote control button problems with SlingPlayer for iPhone
• I got a new set-top box, and I can't control my TV now
• About the Slingbox Properties Information window
• Uninstall and reinstall of SlingPlayer iPad and iPhone
• My SlingPlayer keeps showing error 0x9234006D
• Changing Slingbox name or passwords with SlingPlayer for Mac
• SlingProjector Settings - Performance
• Remote viewing stopped working (at home)
• Will my Apple TV® work with my Slingbox?
• Viewing your Slingbox over the Internet
• Resolution: Learn More
• How do I disconnect a Slingbox using SlingCatcher?
• Wireless ethernet bridge troubleshooting
• Where are all the control buttons from my remote control?
• How to optimize streaming performance in SlingPlayer
• Embedded SlingPlayer FAQ
• Tech Specs SlingCatcher, SlingProjector, SlingSync
• Slingbox M1/M2 power cable won't connect!
• Can't turn your set-top box on or off with SlingPlayer?
• Support is discontinued for legacy Slingbox models and related products
• Getting started with SlingSync: what you need
• Update Slingbox firmware from home
• Troubleshooting SlingPlayer for Android Tablets video issues
• What do the buttons on the viewing screen do?
• Video flickering
• Watch on Slingbox.com asks for Alias, Slingbox ID, password
• Message: "Slingplayer Desktop can't be opened"
• How to revert to an older version of SlingPlayer
• Troubleshooting SlingProjector
• Audio and video are out of sync
• My SlingPlayer window disappeared. How do I get it back?
• I have a file that won’t play on SlingCatcher. Help!
• Slingbox 120 and SlingPlayer
• What does the Options button do?
• Why do my local channels have such high numbers?
• I don't see the Program Guide. What's wrong?
• What you can connect to your Slingbox "Classic"
• I can't create Favorites for one of my AV devices
• Using the Slingbox Directory
• DVB-T content wrong aspect ratio when viewed on SlingCatcher
• Resizing SlingPlayer
• SlingPlayer products for mobile devices get poor video quality
• Slingbox M1/M2 tech specs
• How to configure the Bell 9241/DISH 612 for use with a Slingbox
• PRO-HD requirements for HD and SD streaming
• Why does a Slingbox get hot?
• Using Dynamic DNS services with the Slingbox
• Having audio problems with SlingProjector?
• SlingCatcher Remote Explained
• What is a port?
• SlingPlayer displays the wrong onscreen remote control
• Advanced IR emitter or onscreen remote control troubleshooting
• How to uninstall SlingPlayer for Mac
• Sharing SlingPlayer on multiple devices
• My new Slingbox doesn't show up on my SlingCatcher
• Non-working computer audio can stop your Slingbox from streaming
• SlingLink troubleshooting and home automation devices
• Slingplayer for Desktop interface tour
• W-101 error when trying to set up Slingbox M1/M2
• SlingPlayer for Connected Devices FAQ & Help
• SlingPlayer asks about a Sling Account. What's that?
• Troubleshooting "No Video Signal" errors during setup
• SlingPlayer Free verses SlingPlayer: what's the difference?
• How do I program the SlingCatcher remote control?
• What's in the Slingbox Directory?
• Renaming Favorites lists
• Viewing available HD programs
• Setting up an HD TiVo to work with a Slingbox Classic
• Resetting ActiveX plug-in for Watch on Slingbox.com
• Audio only mode
• Controlling Your AV Devices with SlingPlayer for iPad
• Troubleshooting an offline Slingbox
• Setting up a Slingbox with an Apple AirPort Express
• Updating Slingbox Classic firmware error: "Invalid Slingbox ID"
• About Search
• What is an original ("Classic") Slingbox?
• Trouble Updating Slingbox Firmware
• What's a network?
• Network speed requirements for SlingPlayer for iPad
• Connecting to your network
• Understanding Watch on Slingbox.com error codes
• How to uninstall SlingPlayer 2.0 for Windows
• What's Universal Plug and Play?
• About the SlingPlayer Guide
• How to reset your Slingbox
• Uninstalling SlingProjector
• Editing filters
• Windows IE 7 recommended for SlingProjector
• Understanding your Slingbox settings
• How to obtain a Slingbox's Line up ID
• Cable and Connector Glossary
• I have a limited data plan, can I use a Slingbox?
• How to add Favorites with SlingPlayer for iPad/iPhone/iPod
• We've found your Slingbox, so let's get started
• Where is the "Watch on TV" option in SlingPlayer for iPad?
• SlingPlayer options: Video
• Logging out of the Dish Remote Access application
• Why is your HDMI input disabled in Watch on Slingbox.com?
• What you can connect to your Slingbox PRO
• I can't receive cable TV using my Slingbox built-in tuner
• SlingCatcher is taking FOREVER to scan my USB hard drive
• Will my SlingCatcher work with my newer Slingbox?
• Some browsers must run in 32-bit mode to work with Watch
• Internet security and personal firewalls
• Watch on Slingbox.com for Windows displays an incorrect pointer
• "Double rescanning" to find new or changed digital TV stations
• Find your virtual remote with the Supported Video Sources Tool
• Slingbox M1/M2 LED behavior
• SlingPlayer won't work with my DISH Network DVR
• Troubleshooting "Your Slingbox can't be located" errors
• Slingbox Remote Control Manager site is offline
• Hooking up a video source to your Slingbox SOLO
• Black screen instead of the program guide when viewing remotely
• More SlingLink and SlingLink TURBO troubleshooting
• Control mode
• Locating your Slingbox ID
• Find out what's on now
• Only the Channel Up and the Channel Down buttons appear
• Clearing Cache and Cookies on a Mac
• How to improve your home network
• Slingbox SOLO: Line or distortion at bottom of player window
• When I change channels on my Slingbox, they also change at home
• Using SlingPlayer with a VPN Connection (Windows)
• DVR controls
• Can I stream surround sound audio with my Slingbox?
• Changing the name of your Slingbox M1/M2
• What’s going on when I change video zoom modes?
• About the My DVR tab
• Working with Settings for SlingPlayer for Android Phones
• How to create a Favorite in SlingPlayer for iPhone
• Static IP addresses with your Slingbox (SlingPlayer for Mac)
• What's a router?
• Tour of the Watch on Slingbox.com interface
• Can I stream HD from my Slingbox PRO-HD to my SlingCatcher?
• Difficulty installing plug-in on Chrome browser
• How do I update the firmware on my older Slingbox?
• How to change the name of your earlier-model Slingbox
• After updating SlingCatcher Desktop, settings are improperly set
• Recommended bandwidths for optimal video quality
• Guide Availability
• Using your Guide and Favorites
• SlingCatcher error codes
• Slingbox 500 tech specs
• Playing copy-protected content using SlingProjector
• SlingPlayer on my mobile device keeps asking for my Slingbox password
• What do the lights on the front of the SlingCatcher mean?
• What is Port Forwarding or Port Mapping?
• SlingPlayer Options: Connection
• Remote button not working for SlingPlayer for iPhone?
• How does the Slingbox work?
• Sling Media paid support offerings
• What to do if your Slingbox connection drops
• TV turns on when turning on the set-top box
• "Unable to display dialog" when installing SlingCatcher Desktop
• A guide to basic SlingLink and SlingLink TURBO troubleshooting
• Which popular Android tablets support HD streaming?
• PRO-HD analog and digital audio
• How to connect and use an AV receiver with the Slingbox 500
• How to change the name of your Slingbox 350 or 500
• My Slingbox isn't set up, can I use Watch on Slingbox.com?
• How do I access my DISH Network ViP922 DVR from the web?
• SlingCatcher video freeze
• Show closed captioning in SlingPlayer 2.0 for Windows
• PRO-HD picture/audio adjustments have no effect
• Main controls
• Launching SlingPlayer if you have more than one Slingbox
• About the Grid
• Launching SlingPlayer for Connected Devices
• Channels or lineups missing in SlingPlayer
• Help fixing a black SlingCatcher screen
• Tap Settings for SlingPlayer options
• My Slingbox SOLO or PRO-HD software update stops at 25 percent! What should I do?
• Troubleshooting SlingPlayer for iPad video issues
• Login options for Watch on Slingbox.com