How to make the best use of this support site

For the best support experience, read on.

First and foremost, log in to your account. This tells us which products you have, and if they're in warranty. To log in, click Login in the upper right corner of the screen:


This is also where you can create an account or change your password.

If you haven't yet purchased a Slingbox and don't have an account, you can still browse our web site and, hopefully, get your questions answered.

Before you contact us, check out our self-help options:

  • A comprehensive knowledgebase provides detailed information on product features and gives troubleshooting tips. Enter your search terms in the field above to view our knowledgebase articles.
  • A set of videos gives you step-by-step instructions for setting up your Slingbox and using it in different scenarios. Again, click the link in the Need Help? box to the right.

If you don't find your answer using our self-help, click Contact Us to either chat with us or call us.