Slingbox - Discontinued Announcement & FAQ

GENERAL QUESTIONS

Q: How long will my Slingbox continue to work?

A: Slingbox servers will be permanently taken offline November 9, 2022, at which point ALL Slingbox devices and services will become inoperable.

Until then, most Slingbox models will continue to work normally, but the number of supported devices for viewing will steadily decrease as versions of the SlingPlayer apps become outdated and/or lose compatibility.

See SOFTWARE & APPS section below for additional details.

Q: Why is Slingbox being discontinued?

A: Due to technology advances within the TV industry and the ubiquitous nature of streaming devices and services over the past several years, the demand for Slingbox has decreased. As a result, we are focusing our efforts on continuing to develop and enhance innovative products for DISH TV and SLING TV to meet the evolving needs for place-shifted viewing.

Q: Will Slingbox be releasing any new products?

A: No.

Q. Does the Slingbox announcement affect my DISH TV or Sling TV applications or equipment?

A. No. The Slingbox product discontinuation effective Nov. 9, 2022 does not affect any DISH TV and SLING TV applications or equipment.

SOFTWARE & APPS

Q: Will SlingPlayer apps be updated?

A: Some versions of the SlingPlayer app may receive maintenance updates, but there will be no new development work. Outdated or legacy versions of the SlingPlayer apps may be removed from the app stores without notice.

Q: Which SlingPlayer apps are currently available?

A: As of MAY 11, 2021, the following apps are available:

SlingPlayer in-browser viewer
SlingPlayer (paid) for Apple iPhone & iPad
SlingPlayer (free) for Apple iPad
SlingPlayer for Amazon Fire TV
SlingPlayer for Amazon Tablets
SlingPlayer for Apple MacOS (.dmg) *Not compatible with MacOS 10.15 Catalina
SlingPlayer for Windows PC (.exe)
Chromecast support (view details)

Q: Which SlingPlayer apps have already been discontinued?

A: As of MAY 11, 2021, the following apps are no longer supported and/or no longer available for download:

Slingplayer for Google Chrome extension
SlingPlayer (Free) for Android tablets
SlingPlayer (Paid) for Android smartphones
SlingPlayer for Roku
SlingPlayer for Windows Phone
All SlingPlayer versions running Adobe Flash

As of DECEMBER 1, 2021, the following app is no longer supported and/or no longer available for download:

SlingPlayer (free) for Android smartphones

If you already have one of these apps installed, the app may continue to work on that device, but you won’t be able to reinstall or it may stop functioning at some point.

Q. I paid for a Slingbox app, but I can’t download/install it any more.

A. Some paid versions of the SlingPlayer apps are no longer available in the app stores. If you already have a paid app installed, it may continue to function for a limited time. However, no refunds will be issued for any paid app purchases.

WARRANTY

Q: Is my warranty still valid?

A: The Slingbox warranty is for 1 year. If you purchased your Slingbox from an authorized dealer in the United States or Canada and have a copy of the receipt, your warranty will be covered under the original terms and conditions.

Q: My device is broken but I’m outside my warranty period. Can I send in my device for paid repair service?

A: Slingbox does not offer repair services.

HARDWARE & ACCESSORIES

Q: Can I still buy Slingbox products and accessories?

A: Slingbox is not shipping any new product, and most authorized resellers have been out of stock for a couple years. Power adapters may be available by calling customer service.

CUSTOMER SUPPORT

Q: How can I contact customer service?

A: Customers still under warranty should fill out our contact form, questions will be responded to in the order in which they were received. Please have your device serial number ready. Thank you.

For all other issues, please take a look at our help section at slingbox.com

PRIVACY & DATA

Q: What will happen to my data?

A: Customer data will be handled in accordance with all applicable laws and regulations.