Support

Help finding your virtual remote control with the Supported Video Sources Tool

Want to know if the video source that you've hooked up to your Slingbox has a supported virtual remote control? This tool enables you to search list of remotes!

How does it work?

All you need to do is select your Slingbox model, and then type the make and/or model of the video source you have hooked up to your Slingbox. Click Find to start the search. If you only enter the make of the video source, another selection list appears with a list of the supported models.

Is your video source supported?

Select your Slingbox and search for the make or model of your video source.
Select your model:

Slingbox Input Configuration Help

It’s easy to configure your input with Slingplayer for Desktop!

  1. Load Slingplayer for Desktop.
  2. Log in to your Sling Account or create a new one.
  3. Choose your Slingbox from the Directory menu.
  4. If this is a new Slingbox, or if you have reset your Slingbox, click Set up a new Slingbox M1 at the bottom of the Directory listing to begin the setup process. Otherwise, proceed to step 5.
  5. Click the Standard View icon in the top right corner of the screen.
  6. Click the Settings tab in the upper right side of the screen, then select Reconfigure Video Input.
  7. Select the Slingbox input that you wish to reconfigure.
  8. Click Change Device if you are using the same input but a difference video source, or Add Device if your input is different.
  9. When you get to the page asking you to enter your manufacturer and model, start typing it in the search box.
  10. When your device comes up in the list, select it and click Continue.
  11. Follow the directions on the next several screens to finish configuring your Slingbox.

It's easy to configure your input with Slingbox.com!

  1. Visit Slingbox.com and click on Watch.
  2. Log in to your Sling Account or create a new one.
  3. If needed, go through the browser plugin installation process.
  4. Choose your Slingbox from the Directory menu.
  5. If this is a new Slingbox, or if you have reset your Slingbox, click Start to begin the setup process. Otherwise, move on to step 6.
  6. Click Settings, then click Configure Input.
  7. Select the Slingbox Input that you wish to configure.
  8. When you get to the page asking you to choose a remote, start typing in the search box.
  9. When your device comes up in the list, select it and click the Next button.
  10. Follow the directions on the next several screens to finish configuring your Slingbox.


What does it do?

The Supported Video Sources Tool looks through our database of thousands of "skinned remotes" for AV devices. A "skinned remote" is a photorealistic onscreen image of the actual remote control that you hold in your hand at home ... it contains all the buttons and functions that your real remote has. The tool looks for the exact AV device that you have. Chances are, it'll find it.

What happens when the tool finds the remote for your video source?

When the tool finds your video source listed in the results, just select it and click View Setup Info.

This opens a window that has specific step-by-step instructions for using Slingbox.com to configure your Slingbox to control your video source.

IMPORTANT—if you have a Slingbox M1/M2, do not click View Setup Info as mentioned above. Instead, after your video source is identified, download and install Slingplayer for Desktop to configure your Slingbox M1/M2 on your PC or Mac. You can get Slingplayer for Desktop from the Products page on slingbox.com.

What happens if the tool doesn't find your specific device?

If the tool doesn't find your specific device, try searching again. Note that you may wish to try searching for only part of the device's name, especially if the device has a long name, for example, Telus Scientific Atlanta IPNXYZ-ABC. Try just searching for 'Scientific Atlanta', or even just 'Scientific'.

If that doesn't work, you still have options:

Does the tool need to find your specific device?

Good question! The answer is "yes and no." Here are the possibilities: